I'm ecstatic over my clean carpet! After keeping my daughter's puppy for a few weeks, I was somewhat skeptical that my carpet would ever be clean again! Aaron pre-treated the pet stains and everything came up beautifully.
Richard an Aaron were great! They called to let me know they were on their way. They listened to my concerns about my carpets and got cleaning right away. I'm in a rental house with very worn carpets but these guys made them look great. I will be calling on them again. Very affordable too!
Very happy with the company and the results. I received a phone call the day before confirming my appointment and then another call the day of my appointment to let me know they would be arriving in 10 minutes. They came in and got right to work. I asked if it would be ok if I ran out to get Starbucks, and the gentlemen informed me it would only take 30 minutes to complete. I was very impressed. The gentlemen were extremely nice and professional. Thank you Rich and Aaron!
The service was excellent. When I placed order phone call came in to confirm a time and they arrived on time. They did the entire house quickly while paying attention to detail. My carpets looked excellent and dried quickly.Even got out tough stains. Having pets for those with pets this is the way to go. And the price! Amazing for the service! I will without a doubt use again and recommend to other!.
The team arrived approximately 20 minutes prior to schedule time, friendly, efficient and professional; worked performed was wonderful and completed within an hour, we were very satisfied... I would recommend their service and will used My Carpet Cleaner again
They arrived on time and were friendly, efficient and professional -- the carpets look great. One caveat: The ValuePak ad that I received offered "Whole House Cleaning for $148.00" with "No Hidden Charges"; however, we were soon told that every area over 6 would be an additional charge... We negotiated a price and moved on. They agreed that the ad was deceptive; and that they would mention such to management. All-in-all, we are VERY SATISFIED with the job -- our carpets look like new!
I called in a short period of time they were able to fit me into their busy schedule. They did a great job and the price was better than expected. I will definitely use them again. Thanks for a job well done!!
I was very pleased with the results. The tech call 30 minute before the appointment and the job was quick, complete and the gentlemen were just that.."Gentlemen". We were considering replacing the carpet..but now it looks like we did, without spending the money for new carpet.
This was my second time calling My Carpet Cleaner and I'm still happy with the job they did. Even though they showed up about 30 minutes late this time they were on time their first time here. The tech did call 30 minutes before the appt time and informed of his arrival time which he did arrive at the time he said. Once here it took him less than 30 minutes to clean the 3 areas and was extremely polite. My carpets have never looked better and he even got the "spot" out.
I assume 8 AM is the first stop and they were over 30 minutes late. They are friendly and efficient and did call to say they were late. Had to reset my garage door controls because the hose apparently knocked them out of line.
Richie and Aaron were the techs who came out. They called to let me know they would be 15mins behind, which is always appreciated. Once they showed they did an AMAZING job! The carpet stains were epic, and they dealt with them no problem. Price was reasonable for the job too.
I'm really impressed with these guys and their top-of-the-line equipment. The spots magically disappeared! They are efficient and in and out in record time without cutting corners. I will definitely use their services again.
The guys were here on time as promised. They quickly came in, looked over the rooms and got busy. All 4 rooms were completed in less than 30 minutes. All rooms were dry (except one trouble spot) in the time frame stated. I feel sure I will use these services again.
Jose cleaned the carpet in the townhome I was moving from. He was very professional and did a great job. If you are moving out and need some one to clean the carpets, I would highly reccomment My Carpet Cleaner & more as the price is great and much cheaper that renting a rug doctor and they do a much better job.
The service guys called me with an estimated arrival, & arrived within that time frame. They were very friendly, courteous, quick & efficient. One of my rooms was VERY dirty, & I think it's now the cleanest one in the house! They did not move any furniture unless asked to. My carpets look great. I would recommend them & use them again. And their prices were are very affordable.
The people were flexible and good. I called and got same day service. The job was done quickly and well. AJ followed up with me and was very professional. We used them on our rental property and our new home. Thanks for everything and we would definitely use them again. The minor negative is they coulkd have used deodorizer to freshen the carpets.
They did a really good job!! Very good communication. He did a great job of explaining the spots on the carpet (what they may be..and that they may not come up permanently) Both guys were also really nice!!
Great Service, quick job, but very good job also! They guys were great in communicating when they would be there. We decided to open a window or air, and they called back to remind me that the window was left open. Great Job!
I had a 12:00 oclock apt set up I called at 12:30 wondering where they were i called the home office. he said they would be here in two hrs_ish. when they arrived the got right to work did a fantastic job. The only problem I see is I wish they would haved callled and said they were going to be late. that is all. Over comm is better under comm.
We had excellent, professional service today. The gentlemen that did our carpet we very friendly and worked hard to get pet stains out of the carpet, it worked! Amazing! My only complain is that they DON'T move furniture, and it would have been nice if they could have done so.
Worked really fast.Carpet looked goodafter they finished. Appointment was at 3:30 did not get there until 4:40.... carpet took about 12 hours to dry in certain spots. Price was good. Other than that I would use them again
Yall did an awesome job. I put in a request after five and they were at my house by one the next day. My floors look great and smell good too. This is my second time using and I will be using them again.
They came an hour early! My carpet was a disgrace! Richard & Aaron are my new friends. These guys sweat and cleaned n when i say cleaned they cleaned! I no I need a 2nd cleaning to make it perfect but my God they did an excellent job! Thanks to the BEST CLEANING SERVICE OUT HERE! I will reffrer!
We had both our carpets & stone floor tile clean. They did an excellent job and I would highly recommend them. The ususal machine they use to clean the grout was not working so they did it by hand & steam from teh other machine. It came out great!
This is the second time Richard has came out to our home. He did a tremendous job. He was able to treat and remove stains that other attempts were unsuccessful. This is the 4th time My Carpet cleaner has came out and done a great job.
arrived right on time, got right to work and our carpets were cleaned in no time. the gentlemen were friendly and efficient. absolutely no complaints. Plan on having them back out to clean the upstairs in a few weeks.
My floors look great and the work was done in a timely manner. My only issue was the scheduling. I spoke to someone, booked online and received an email confirmation on my same day appointment but they never showed. After multiple call I was told I could not be worked in and my appointment was moved to the next morning. I spoke to other places that plainly told me they couldn't accommodate a same day apponitment. It bothered me more that they took my appointment, confirmed it and never came.
Very pleased with flexible scheduling provided by office staff. The guys were very professional when the came out, and the cleaning looked great. I would definitely use them again as well as refer others.
Two guys showed up ontime and were very freindly as they knocked out the carpets. They made sure to ask me a lot of questions and gave good advice. since the purpsoe was to get rid of some pet order, they offered a free one time return trip if the smell game back. I will def use them again
JOSE WAS TERRIFIC.....VERY THOROUGH AND THE CARPET LOOKED LIKE NEW . WOULD RECCOMMEND THESE PEOPLE HIGHLY TO ANYONE LOOKING TO HAVE THEIR CARPETS CLEANED BY A TRUE PROFESSIONAL MANY THANKS TO JOSE!!!!!
This Guy is by far there best carpet cleaner and is very professional and nice it would not surprise me if he is not running the business one day I recommended him at my carpet clear.er charlotte 110% he is the reason we come back to this place
I arrived home from work and was very pleased with the carpet cleaning just completed. Stains were gone. Carpet smelled fresh. The next morning, when completely dry, my carpets looked almost new. Fluffed up, soft and clean. We have two dogs -- I could tell the difference! Price was half of Stanley Steamer and Gentleman who did the cleaning was courteous and efficient. I'll have them back for sure.
They arrived about an hour late but made up for the delay with the service received! My carpets genuinely look like they are brand new! The gentlemen who cleaned them were efficient and very courteous and my entire house was done in about an hour. Will DEFINITELY use this company again and recommend to everyone.
Guy called to let me know they were on the way. We both were there early. He quickly went to work & was done in a flash. The carpet came really clean, dried quickly, looked good. Price was excellent & they didn't try to sell me extra stuff I didn't need( like other BIG companies). I'll be calling back for my hardwoods & furniture!!!!!!!!!!!!!!!
I was a little nervous when I booked this service online. Service was great, they called 1 hour before scheduled service and did a great job. I ended up paying more than I thought it was going to be, that would be my only complaint. Next time I would leave a message and make sure I spoke with someone regarding the price prior to them coming to do the service.
The tech called to confirm the appmt and was on time. Once here he did a really good and professional job. The carpet did not take long to dry and left left a really aroma in the house. I would recommend them to anyone. I would use their services again
He was prompted and thorough, he came addressed what he was going to do and did a awesome job. He also cleaned my dining chairs and they look like the day I purchased them. I will recommend and use them again
I am completely satisfied with the cleaning that was done on my carpet. Will i use this company again? the answer is yes I will. From being on time to giving me tips on cleaning up after my puppy! Thanks again a job well done!
After searching and comparing prices on-line I found that My Carpet Cleaner had the best deal and offered more within their pricing. Not only did AJ do a GREAT job - we were able to get an appointment the same day! We will definitely use My Carpet Cleaner again!
I was so glad to get an appointment so quick. This is the second time using their service and even more pleased if possible this time. AJ was great and explained the product he was going to use and the challenge spots went away great. I highly recommend this company!
Excellent service. The carpet looks and smells great. Great price. Would definitely use again. Richie, the technician was very nice and did a great job. Our dogs loved him and they are a great judge of character.
The owner came personally to an appointment that one of his workers missed. he was fast, friendly and a great price. I will only by using AJ for my carpet cleaning. Iam a stay at home mother and he made me feel very comfortable as soon as I opened the door. I would recommend them to Anyone! thanks AJ!!!
This company was great and professional. The service guy was so attentive . As he finished an area he would ask me to look and make sure it was fine ! I will recommend thiis company to friends and neighbors !
Tom was on time, friendly, courteous and got down to business as soon as he got there. I enjoyed working with him and would recommend him to anyone. He did a great job, answered all my questons and the rugs never looked better.
I was ready to buy a new rug for my family room as it was very dirty. My dogs tracked in clay and it was impossible for me to get out. They did a great job and I don't have to get a new carpet at this time.
Technician arranged to arrive early. Did a very thorough job cleaning the areas designated. Removed a number of spots that were very dirty. I was not there but was told he was very courteous, efficient and pleasant.
I'm very happy with the job My Carpet Cleaner did on my carpets. They cleaned 5 rooms, stairs, and a hallway in 1 hour! They showed up on time, were professional, and gave me a great deal on my carpet cleaning. I will use them again and will refer them to friends and family.
We are new to the area and were so lucky to find My Carpet Cleaner and more. We had a fast professional job done and learned a bit about the area. Tom was so friendly and chatted with us as he worked. The price was great and was exactly as was quoted on the phone. The online scheduling included a reminder email which was much appreciated. I knew from that Email that I did not have to call to check.
My carpet looks and feels so much better, and I love being able to schedule the cleaning on the computer. No surprises is a good thing when you hire services for your home. I would recommend My Carpet Cleaner to my friends.
I called My Carpet Cleaner and more as a last ditch effort to salvage my carpet. Because the carpet seemed so run down, I was not too optimistic about the results, but these gentlemen absolutely exceeded my expectations and more. The carpet is cleaner now than when we first moved in. I will recommend them to everyone that I know, and any time that I need services they will be my first call.
I had three rooms and a hall cleaned. They really did a good job. The carpet is clean and it didn't take that long to completely dry. I will gladly use them again in the future and would recomend them.
I called to set up appointment. They were very propmt and courteous. The carpet looks great. The only concern I have, is I would have preferred they protected my hardwood floors with a towel before they brought in the hoses. They did clean up after, but i would have preferred the floors not get wet at all. Otherwise, we are satisfied with the results of the rooms they cleaned.
I scheduled the appointment online. The gentlemen were early and very professional. They did an great job on my carpet. I will use again. As a note: I did not receive the $5.00 discount for scheduling on line as stated in your ad. It could be the information was not passed.
I scheduled online and when they didn't show, I called. They were very apologetic and said they did not receive the request. They did come the enxt day and did a quick and throrough job. I will use the service again.
It turns out the technician callled the wrong number to confirm his arrival. He waited a very long time for me to come and had actually left by the time I arrived. At close to 5 p.m. on a Friday afternoon, I am sure he was not happy to return. Nonetheless he did, and he was very apologetic for the mishap. He and his colleague provided good service recovery and made sure I felt good about things. Despite the late arrival, they still did a thorough job, and now my allergies are better!
when i secured the service they said they would be at my house at 10am they called after 10 and said they would be a little late they showed up after 11am and did a fine job i asked the guy what was the drying time he said 4 hours they were still wet after 12 hours but the did a professional job at a decent price i would recomend the service
I am extremely happy with the service I received yesterday. Your men were very courteous and professional. My carpets have never looked better and I saved tons of money with your company! I recommend My Carpet Cleaner!
At first I was a little nervous booking a cleaning job online with no point of reference. And I though to myself that the pricing was to low for them to do a good job or that there were some hidden fees. But I booked online and to my pleasant surprise, they did one heck of a job! And there were no hidden fees! I would recommend them to any of my friends.
The carpets look great, they arrived on time, and got everything done efficiently! I was very pleased with the value of their service--much cheaper than most places, but the carpets look just as good! Thanks!